岗位名称：Payment Operation-支付运营
Payment Operations oversees the daily, end-to-end processing of blockchain transactions, bridging fiat and crypto systems. They ensure secure, efficient, and compliant settlements, manage wallet operations, and reconcile on-chain activities. The role often focuses on automating workflows, mitigating risk, and enhancing payment user journeys.
Key Responsibilities
- Transaction Monitoring: Overseeing crypto payments, fiat conversion, and on-chain settlements to ensure accuracy and resolve failures.
- Risk & Compliance: Ensuring adherence to AML/KYC standards, monitoring high-risk wallets, and supporting audits.
- Operational Optimization: Developing Standard Operating Procedures (SOPs), automating reconciliation, and enhancing system efficiency.
- Liquidity & Wallet Management: Monitoring liquidity levels and managing high-stakes transactions.
- Vendor Liaison: Coordinating with banking partners, crypto payment providers, and KYC vendors.
Payment Operations 负责区块链交易及支付流程的日常端到端运营，连接法币与加密货币体系，确保资金结算流程的安全性、准确性与合规性。该岗位需要管理钱包运营、链上交易对账及支付流程优化，同时持续提升自动化能力、降低运营风险，并优化整体支付用户体验。
岗位职责（Key Responsibilities）
- 交易监控（Transaction Monitoring）：负责监控加密货币支付、法币兑换及链上结算流程，确保交易准确执行，并及时排查及处理异常或失败交易。
- 风控与合规（Risk & Compliance）：确保业务流程符合 AML/KYC 等合规要求，监控高风险钱包及异常交易行为，并配合内部审计及合规调查工作。
- 运营流程优化（Operational Optimization）：制定并优化 Standard Operating Procedures（SOP），推动对账自动化与流程标准化，持续提升运营效率与系统稳定性。
- 流动性与钱包管理（Liquidity & Wallet Management）：监控资金流动性情况，管理热钱包/冷钱包运作，并处理高金额、高优先级交易
- 供应商及合作方对接（Vendor Liaison）：与银行合作伙伴、加密支付服务商及 KYC 服务供应商保持日常沟通与协作，确保支付链路稳定运行。
