Client Acquisition & Expansion Identify and acquire potential high-value clients (including but not limited to professional traders, family offices, etc.) through multiple channels such as in-person visits, industry events, communities and referrals. Quickly profile and identify high-potential target clients, maintain a structured lead pipeline and follow-up rhythm.
Client Relationship Management & Target Delivery Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences. Take full responsibility for key KPIs of your client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets.
Product & Solutions Advisory Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients. Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients.
Industry Insight & Continuous Learning Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients. Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration.
At least 2 years of work experience in the Web3 industry, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc. Able to quickly identify and qualify target clients, with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus. Clear KPI & result orientation, and comfortable using data to measure and manage performance. Comfortable with a high-intensity work pace and frequent travel / client visits. Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment. Able to work in both Chinese and English (listening, speaking, reading and writing). Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred.
Competitive total compensation package Various team building programs and company events More that we love to tell you along the process!
